SHIPPING POLICY
At MID SIDE CO., we are committed to providing a smooth and reliable shopping experience.
ORDER PROCESSING
Orders are processed before shipment. Processing times may vary during weekends, public holidays, promotional periods, or periods of high order volume.
Once your order has been shipped, you may receive tracking information by email when available.
ESTIMATED DELIVERY TIME
Our estimated delivery timeframe is:
8–15 business days
Business days do not include weekends or public holidays.
Delivery times are estimates and may vary depending on the destination, local carrier operations, customs procedures, weather conditions, or other circumstances outside our reasonable control.
SHIPPING ADDRESS
Customers are responsible for providing complete and accurate shipping information at checkout.
Please carefully review your name, street address, apartment or unit number, city, postal code, and other delivery details before completing your purchase.
If you notice an error in your shipping information, contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
TRACKING
When tracking is available, tracking details will be sent to the email address associated with your order.
Tracking information may take several business days to update after shipment.
DELAYS
Occasional delays may occur due to customs inspections, carrier disruptions, severe weather, holidays, high-volume periods, or other circumstances outside our control.
A delay does not necessarily indicate that an order has been lost.
INTERNATIONAL ORDERS
International shipments may be subject to customs procedures, import duties, taxes, or other charges depending on the destination country.
Where such charges are not collected at checkout, they may be the responsibility of the customer, subject to applicable law.
QUESTIONS ABOUT YOUR ORDER
For assistance regarding shipping or delivery, contact:
Please include your order number so our team can assist you more efficiently.